Privacy Policy

Your personal information will never be made available to any other party.

Return Policy 

We do our best to make sure you'll be satisfied with every purchase. We cannot issue refunds on fruit baskets, cookie gifts & baskets, plant baskets or any perishable items. Shipping & delivery charges are not refundable. Personalized orders, custom or special purchase items cannot be returned. No Refunds after 7 days of delivery date, no refunds to recipients. 

Substitutions

Occasionally, substitutions happen due to various reasons that affect availability. If necessary we will make substitutions of equal or greater value at no extra cost to you.

Sales Tax

California sales tax will be applied when applicable to non-food gifts delivered within California.

Shipping and Delivery Policy

Sending gifts to multiple addresses requires you to create an account

We personally hand deliver our gift baskets and service all of the cities in Orange County, Ca. including Irvine, Newport Beach, Newport Coast, Corona Del Mar, Laguna Beach, Aliso Viejo, Laguna Niguel, Dana Point, Lake Forest, Mission Viejo and all others.

 

If we are unable to deliver same day, next day, weekends or holidays, you will receive a notification indicating the next possible delivery date. After you place your order, you will receive a notification confirming your order has been received. It's best if you can be sure the recipient is not out of town or working from home if it's a business delivery. The driver will leave the basket at the delivery address if it seems safe to do so. Delivery confirmation will be sent to you after delivery of your gift has been made.

 

Delivery and shipping charges are in addition to the cost of the gift purchased. Outside of Orange County, Ca. we ship via FEDEX ground or express upon request.  Please note that FEDEX shipping charges are per package and per address. Incorrect addresses require additional shipping charges. Chocolates cannot be shipped during warm weather months.

Hand Delivery Cost Within Orange County, California

Hand delivery cost within Orange County, California is $9.00 per address.

The price includes delivering up to three baskets per address. Orders received by 10:00am Pacific Time may be delivered the same business day. Holidays may require addtional time. Please confirm with us 949-857-8428

 

Incorrect addresses:
Incorrect addresses for local hand delivery will be charged the same fee of $9.00 for each address we have to drive to again. We are not financially responsible for losses due to incorrect addresses given to us by the sender or recipient.

 

Pick-up Orders:

Small Orders are available for pick-up Mon-Fri by appointment only (excluding major holidays)Pick up address is 4540 Campus Dr. Newport Beach, Ca. 92660

Shipping Outside of Orange County

Available nationwide. We ship FEDEX Monday-Thursday. For special delivery or shipping requests please contact us at 949-857-8428 or giftbaskets@gtorias.com. Delivery and shipping charges are in addition to the cost of the gift purchased. Please note that shipping charges are per package and per address. Incorrect addresses require additional shipping charges. Chocolates cannot be shipped during warm weather months.

Aproximate Shipping Time Estimates

Timing:

Ground

3 Day

2 Day

Next Day

West Coast

1 - 3 Business Days
 Ordering Day + 3 Business Days
 Ordering Day + 2 Business Days
 Ordering Day + 1 Business Day

Mid-West

4 Business Days
 Ordering Day + 3 Business Days
 Ordering Day + 2 Business Days
 Ordering Day +1 Business Day

East Coast

5 Business Days
 Ordering Day + 3 Business Days
 Ordering Day + 2 Business Days
 Ordering Day + 1 Business Day

Shipping Wine and Champagne Gifts

Must be over 21 years of age to purchase and receive alcohol gifts that include Champagne and Wine.
We cannot ship champagne and wine where shipping alcohol is restricted.

Large Orders Use our Excel Spreadsheet Order Form

Simply add your recipient list with multiple shipping addresses to our spreadsheet order form. Send us the completed order form to giftbaskets@gtorias.com. We will prepare the order and once all the details have been received and processed we will send you an order confirmation email for you to review before finalizing your order.